5 Things You Should Know About Outsourcing
Have you just started running your own business, and you’re already finding it difficult to finish everything that needs to be done? Do you need help on the operational part of your business while you deal with your core competencies? If this is the case, outsourcing may be for you.
In its simplest sense, outsourcing is letting others outside of your business or company work on a particular assignment. For instance, an auto manufacturer can let an advertising agency deal with the marketing aspect of the business while it focuses on actual auto assembly. In the same way, a processed food producer can deal with a shipping company to deliver its goods to the market. Outsourcing lets a business work more efficiently because that particular company will become more focused in its core competency, service or product.
However, during the past decade, the emergence of the Internet has become a crucial point in forging connections not only with professionals within the country, but even overseas. Now, outsourcing can be done not only with companies in your neighborhood or city, but even across the Atlantic or Pacific Ocean.
What To Outsource
If you are planning to use this feature to make your workplace more efficient in your day-to-day operations, then you better figure out first which tasks should you outsource.
- Tasks Requiring Specialized Knowledge – There are certain tasks which require a college degree and hands-on experience in that particular field. Common tasks which fall under this category include IT support, website design. Professional editing, systems and networks, etc.
- Repetitive Tasks – Responsibilities which require day-to-day commitment may also be eligible for outsourcing. Payroll management, data entry, human resources responsibilities, call center, etc. are some of these tasks. You can assign these tasks to an agency that specializes in such assignments, thus giving you more time to concentrate on what you do best.
- Highly Skilled Professional Or Executive Tasks – There may be situations where you will need a financial analyst or legal counsel to lend you a hand. In highly specialized fields of expertise such as finance and legal issues, you can get the services of an expert to help you.
What Not To Outsource
Now that you know which tasks you should outsource, it’s time to consider the ones you should retain. Making a distinction between the two is very important so that you can still control the processes which actually pertain to your company’s core services or products.
- Actual Product Or Service – If your business is making quality furniture, then make sure you have total control for the actual production of your products. Outsourcing your core competency often results in lackluster performance, which leads to unsatisfied customers.
- Tasks Which Directly Include You – There are certain responsibilities that only you as the company owner can do. You should not outsource tasks that deal with building potential business partners, creating business plans, final decisions on hiring, final decision oncreating policies and procedures, etc.
Outsourcing To Improve Efficiency
Outsourcing has really gone a long way. Now you can outsource tasks and other responsibilities to companies thousands of miles away from your office. The good thing about this is once you need to give specific instructions to them, you can easily voice out these concerns through a ‘virtual’ board meeting where you can see your employees through Internet connection.
However, outsourcing also has its drawbacks, and one of these is you won’t have full control of the department you outsourced. You also need to consider that most business process outsourcing companies you may work with are in a different time zone, so most often than not, you may not be able to monitor how they work. Of course, if you are willing to overlook these minor problems, outsourcing can definitely help expand your business in no time.
Popular outsourcing websites that many new entrepreneurs use are Elance, Freelancer, Guru and Fiverr.
Always check the feedback and ratings of an outsourcing worker before you hire someone. A good rule of thumb is that they have at least a 4 star rating and have completed over 25 jobs. Asking for a sample of their work is a good way to see an example of what they have done. Many reputable applicants will have a portfolio or customer reviews for you to see before hiring them. When you are posting a project or job, be as specific as possible in your description.